Privacy Policy

Wax and Relax – Waxing for Men
Last updated: 1st August 2025

At Wax and Relax Waxing, Massage and Facials for Men, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or get in touch with us.

1. Who We Are

Wax and Relax
1 Grange Road
Weston Super Mare
North Somerset
BS23 4TD

Phone: 07707294296
Email: hello@massageescapeswsm.co.uk

2. What Information We Collect

We may collect and store the following types of personal information:

  • Your name, email address, and phone number when you book an appointment or make an enquiry
  • Details of your appointments, treatments, and preferences
  • Any medical or skin-related information you choose to share with us, relevant to your treatments
  • Information collected through cookies when you visit our website (see Section 6)

3. How We Use Your Information

We only use your personal data for purposes related to your care and our business operations, including:

  • Managing your bookings and treatment history
  • Providing you with relevant treatment advice and aftercare
  • Contacting you about upcoming or missed appointments
  • Responding to your enquiries
  • With your consent, sending occasional updates or promotions via email or text

We never sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We collect and use your personal information under the following legal bases:

  • Contractual obligation: To manage your appointments and provide the services you’ve requested
  • Consent: For marketing messages, which you can opt out of at any time
  • Legitimate interests: To manage and improve our services and client care

5. How Your Data Is Stored

All personal data is stored securely in password-protected systems. Where we use third-party systems (such as booking or messaging software), we ensure they are GDPR-compliant and maintain high data security standards.

We keep your information for as long as necessary to provide your services and to comply with any legal obligations.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to make improvements. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Ask us to delete your personal data (unless we are required to keep it for legal reasons)
  • Withdraw consent for marketing messages at any time

To exercise any of these rights, contact us at hello@massageescapeswsm.co.uk or call 07707294296.

8. Contacting Us

If you have any questions about this policy or how we handle your data, please get in touch:

Wax and Relax – Waxing for Men
1 Grange Road, Weston Super Mare, BS23 4TD
Phone: 07707294296
Email: hello@massageescapeswsm.co.uk

If you believe your data has not been handled properly, you have the right to contact the Information Commissioner’s Office (ICO) in the UK.